OFFICE POLICIES

Cancellation / No-show Policy
Insurance

We understand that there are times when you must miss an appointment due to emergencies or other obligations. However, due to the high patient demand and limited availability of appointments, we have instituted a cancellation fee.

If an appointment is not cancelled at least 24 hours in advance, you will be charged a twenty-five-dollar ($25) fee for regular scheduled appointments and one hundred ($100) for any procedure or cosmetic appointments. These are NOT covered by insurance. (Effective 6/1/2021) Our automated reminders are simply a courtesy to our patients. If you do not receive a call, you are still responsible for keeping or cancelling your scheduled appointment.

It is the patient’s responsibility to find out if Empire Dermatology participates with your insurance company. Each insurance company has many plans that can vary even within one employer. Whatever is not covered by your insurance plan (s) is your responsibility. You must present your insurance card (s) at each visit. Your co-pay is due at the time of services. We accept Cash, Checks, Master Card, Visa and American Express. We understand that unexpected situations can come up and we want to do what we can to help our patients. When our patients refuse to work with us and refuse to pay their bills, we will need to discontinue services. Please confirm your address, phone and insurance are up to date. An estimated amount for services billed is available upon request. There is a $30 fee for returned checks.

  • Privacy Practice Policyd
  • HIPAA policyd
  • Request Of Record Released
  • AARP

  • Aetna

  • Blue Cross Blue Shield

  • Cigna

  • CHAMPVA

  • Empire

  • GHI/Emblem Health

  • Fidelis

  • Humana

  • Lifetime

  • Medicare

  • Meritain

  • Mutual of Omaha

  • MVP

  • Oxford

  • Railroad Medicare

  • St, Lawrence School District

  • Tricare

  • Tricare East

  • UMR

  • United Healthcare

  • WellCare